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Deputy Director for Operations

The Deputy Director for Operations at the Nasher Museum develops budgets and financial procedures, in keeping with the museum director’s vision and according to Duke University policies. This position directs and manages the operational functions of the Nasher Museum including finance, human resources, security, facilities and space planning.

Job Family/Level: 28/16
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    Work Performed:

    • With the museum director, the Deputy Director for Operations plans the museum’s operational budgets by analyzing exhibition and program needs and projected revenue and expenses.
    • Provides long-range projections and strategic planning as needed.
    • Prepares periodic financial reports and analyses for the museum director, Duke University, the museum’s national Board of Advisors, and the Nasher Museum Friends Board.
    • Analyzes business processes and implements best practices.  Regularly reviews and updates museum policies and procedures to ensure strong internal controls.
    • Oversees reconciliation of expenses and fee and cash management.  Oversees reconciliation of procurement card transactions.  Ensures that transactions comply with university policies and procedures.
    • In consultation with the museum director, determines fiscal requirements, makes projections and prepares budgets for building and capital projects.
    • Supervises and coordinates the work of the business manager, HR manager and facilities manager. Provides on-site supervision of the security manager, who reports to the facilities manager.
    • Advises the director on employment related policies and practices. Manages personnel actions to ensure compliance with university policies on equal pay, employment, training and wage administration. Establishes and communicates the museum’s internal HR and payroll policies to all hiring managers.
    • Ensures that all university payroll procedures and requirements are met to assure timely payment for all museum employees.
    • In conjunction with the museum’s internal HR manager, develops and manages employee resources and programs for the museum, including training opportunities, award programs, special events and other initiatives as needed.
    • Recommends various personnel actions including hiring, performance appraisal, promotions, transfers and vacation schedules.
    • Oversees the museum’s property management and accountability. Maintains effective interface with university officials working with building, maintenance and facility issues.
    • Manages the purchasing and maintenance activities of museum property.
    • Ensures adequate security presence on museum property for exhibitions, rentals and special events.  Ensures that security personnel are trained in the latest security procedures for cultural property protection.
    • Maintains communication with Duke Police to ensure compliance with the university’s security policies and procedures.
    • Represents the director in meetings and at events of an administrative nature, as needed.
    • Performs other related duties incidental to the work described herein.

    Education / Training:
    Work requires a master’s degree in a related field or equivalent work experience in a related field.

    Experience or Equivalent Combination of Relevant Education and/or Experience:
    Work requires a minimum of six years experience in an administrative and/or business setting to become familiar with programs and activities involved in operational budgets, organizational management and museum business matters. Demonstrated experience and ability to manage both people and projects. Background in a museum setting preferred.

    Excellent verbal and written communication skills required. Demonstrated ability with financial and HR systems. Knowledge of SAP financial systems and standard museum financial reporting preferred. Ability to explain financial systems to non-financial persons, especially to members of the museum’s Board of Advisors and new hires to the museum staff.

    Mission Statement:
    The Nasher Museum of Art at Duke University promotes engagement with the visual arts for the Duke and Durham communities. The museum is dedicated to presenting innovative and accessible collections, exhibitions, publications and programs that stimulate intellectual discourse, enrich individual lives and generate new knowledge. Drawing on the resources of a leading research university, the museum serves as a laboratory for interdisciplinary approaches.

    Equal Opportunity Employer:
    Duke University and The Nasher Museum of Art prohibit discrimination and harassment, and provides equal employment opportunity without regard to race, color, religion, national origin, disability, veteran status, sexual orientation, gender identity, sex, age, or genetic information.

    All applicants should apply to the Duke HR website. The requisition number for this position is 6456.

Program Coordinator (Security Manager/Lead)

The Nasher Museum’s Lead Security Manager is directly responsible for the safety and security of the museum, including works of art, staff, volunteers and visitors. This position works directly with the building manager as well as with other museum colleagues and industry professionals on specific needs in relation to security operations.

This position directs and manages the staff and operations of the museum’s Security Department. The Lead Security Manager assists in coordinating and scheduling security for all exhibitions, day-to-day operations, and events in a manner which ensures the safety of the public and protection of works of art. This position coordinates with special events staff for programs and events.

Position Description: Full-time with benefits.

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    The Nasher Museum’s Lead Security Manager consults and collaborates with the building manager, curators, registrars and art handlers to define security needs for exhibitions, including reviewing the layout of new exhibitions in advance of installation. This position works with the registrars to ensure the security of shipments and receipt of works of art.

    This position participates in security, fire and safety drills, and assists in coordinating training for the security staff as well as any appropriate training for the museum staff overall.

    This position recommends and oversees planning, evaluation, enhancement, purchase and testing of new and existing security systems, technology and devices at the museum. This position assists in the installation of new equipment/devices and their integration with existing security systems. Responsibilities include reviewing security video surveillance data.

    The Lead Security Manager assists in developing and tracking the annual budget for security personnel, equipment and training.

    Along with the building manager, this position develops and implements plans for student recruiting, both at Duke and other area colleges.  This position coordinates with Marketing Department for recruiting materials, and with the museum’s Human Resources Department to coordinate staff and student hiring. This position recommends strategies for filling personnel gaps with contract security officers, student employees or other staff solutions.

    The Lead Security Manager recommends various personnel actions including, but not limited to, planning and developing work schedules ensuring adequate security coverage for daily operations and special events.

    This position supervises the security ambassadors and students including, but not limited to, disciplinary actions.

    This position works a variety of special events that fall outside of a normal work schedule.  This position patrols and monitors the premises to provide incident prevention and/or report suspicious activity at the museum.


    Valid N.C. Driver’s License required; associate or bachelor’s degree in any field preferred.
    5 years of supervisory and/or security experience required.
    Experience using personal computer and strong knowledge of Microsoft Office.

    Job Code:  2321

    Job Level: 10

    All applicants must apply to the Duke website with a cover letter and resume at to Requisition 401647310.

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The Nasher Museum is hiring a Graduate Teaching Assistant to provide support for the Academic Initiatives department. The Teaching Assistant’s primary responsibility is organizing and leading tours for university classes visiting temporary exhibitions, the permanent collection, and study storage at the Nasher Museum. Applicants should be graduate students, currently enrolled at Duke, with experience teaching undergraduates. Museum experience or experience working with art objects is preferable. To apply, please email a CV, cover letter with your interest in the position, experience teaching, and/or working in museums, and the names of two references to Julia McHugh, Ph.D., Trent A. Carmichael Curator of Academic Initiatives

Complete details (pdf)

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