Deputy Director of Operations
(Duke HR Requisition #: 400808692)
Provide strategic assistance to the museum Director in developing budgets and financial procedures. Direct and manage the operational functions of the Nasher Museum including finance, human resources, facilities and space planning, and museum security.
With museum director, plan museum’s operational budget by analyzing exhibition and program needs, projected revenue and expenses.
Provide long-range projections and strategic planning information as needed.
Prepare periodic financial reports and analyses for the museum Director, the University, Board of Advisors, and Friends of the Museum Board.
Analyze business processes and implement best practices. Regularly review and update museum policies and procedures to ensure strong internal controls.
Oversee reconciliation of expenses and fee and cash management. Oversee reconciliation of procurement card transactions. Ensure that transactions comply with University policies and procedures.
In consultation with the museum Director, determine fiscal requirements, make projections and prepare budgets for building and capital projects.
Supervise and coordinate the work of the Department Business Manager, HR Manager, Facilities Manager. Provide on-site supervision of the manager of cultural property protection.
Advice the Director on employment related policies and practices. Manage personnel actions to ensure compliance with University policies on equal pay, employment, training and wage administration. Establish and communicate the museum’s internal HR and payroll policies to all hiring managers.
Ensure that all University payroll procedures and requirements are met to assure timely payment for all museum employees.
Develop and manage employee resources and programs for the museum, including training opportunities, award programs, special events and other initiatives as needed.
Recommend various personnel actions including hiring, performance appraisal, promotions, transfers and vacation schedules.
Oversee the museum’s property management and accountability. Maintain effective interface with University officials working with building, maintenance, and facility issues.
Manage the purchasing and maintenance activities of the museum property.
Oversee coordination with Duke Police to ensure adequate security presence on museum property for exhibitions, rentals and special events. Ensure that security personnel are trained in the latest security procedures for cultural property protection.
Maintain communication with Duke Police to ensure compliance with security policies and procedures.
Represent the Director in meetings and events of an administrative nature as needed.
Perform other related duties incidental to the work described herein.
This is a full-time position with a competitive salary and excellent benefits. To apply, please send letter of interest, resume, and contact information for three references to: Nikki Gaskin, Nasher Museum of Art, Box 90732, Durham, NC 27708, or email c/o email@example.com
MINIMUM HIRING SPECIFICATIONS
Deputy Director of Operations
Job code 2839
Education / Training
Work requires a master’s degree in a related field or equivalent work experience in a related field.
Work requires a minimum of six years experience in business management, or a field directly related to specialized area of assignment.
DUKE STUDENT JOBS
Students fill many part-time paid positions at the museum. Work-study students are welcome.
Visitor Services Representative: Summer Position
The Nasher Museum of Art’s Visitor Services Representative is a dynamic, customer-service based position that offers the opportunity to work in a contemporary art setting with an international reputation and record of diverse, engaging exhibitions. Representatives work with professional museum staff and expert art educators to deliver a positive and informed visitor experience while furthering their art history knowledge (with emphasis on modern/contemporary art), developing their customer service skills, and participating in the daily operations of a visual arts museum.
15-20 hours a week at the Nasher Museum Information Desk, with at least two weekend days a month.
• Arrive promptly for all shifts
• Find a replacement if unable to attend a shift
• Notify supervisor as directed for requested time off
• Deliver welcoming introduction and offer friendly, informed customer service
• Follow staff policies
• Address visitors/staff in a professional, respectful manner
• Participate in educational exhibition opportunities (researching artists, reading prepared materials, shadowing a group tour, etc.)
• Check staff calendar updates, tour notes, and event notifications each shift
• Handle cash
• Record daily admissions
• Process memberships and encourage visitor support
• Process tours and direct groups when needed
• Handle phone inquiries and direct to the appropriate staff person, as needed
• Offer hands-on assistance to special needs or handicapped visitors
• Take initiative to converse with visitors about the museum, events, and exhibitions
• Inform visitors of museum policies
• Promptly assist senior staff members with tasks, as needed
• Enrollment in Duke University (either Undergraduate or Graduate studies), with background in Art History or Visual Arts preferred
• Cash-handling and customer service/hospitality experience
• Ability and eagerness to work with diverse audience/staff
• Strong interpersonal and communication skills required
The Nasher Museum of Art at Duke University promotes engagement with the visual arts among a broad community including Duke students, faculty, and staff, the greater Durham community, the Triangle region, and the national and international art community. The museum is dedicated to an innovative approach, and presents collections, exhibitions, publications, and programs that attain the highest level of artistic excellence, stimulate intellectual discourse, enrich individual lives, and generate new knowledge in the service of society. Drawing on the resources of a leading research university, the museum serves as a laboratory for interdisciplinary approaches to embracing and understanding the visual arts.
Equal Opportunity Employer
Duke University & The Nasher Museum of Art prohibits discrimination and harassment, and provides equal employment opportunity without regard to race, color, religion, national origin, disability, veteran status, sexual orientation, gender identity, sex, age, or genetic information.
How to Apply
To apply for this position please email Emily Smith, External Relations Representative, with your resume at firstname.lastname@example.org.
Gallery Guides lead tours of the museum for K-12 students, adult groups and the public. Students must commit to 3 semesters. Recruiting is done at the end of the spring semester. If interested contact Curator of Education, Juline Chevalier (email@example.com).
Periodically, work-study positions are available with specific museum departments, including curatorial, education, membership, registrar, special events and public affairs. For information about possible openings, contact Office Manager, Nikki Gaskin (firstname.lastname@example.org) or 919-684-3307.
Security guards patrol the galleries to ensure the protection of artwork, report safety violations, and answer visitors’ questions during business hours, including weekends, and for evening events. If interested, contact Protection Services Manager, Sgt. Jimmie Jones (email@example.com) or 919-684-3352.
For general information on application and hiring procedures, please contact Nasher Office Manager, Nikki Gaskin Nikki Gaskin (firstname.lastname@example.org) or 919-684-3307.
UNDERGRADUATE INTERNSHIP COURSE
ARTHIST 310 is a practicum at the Nasher Museum designed to provide professional museum experience as well as an opportunity to explore the museum and its operations from a variety of viewpoints. Students must be available for a total commitment of 6 hours/week: the one-hour weekly seminar with museum staff, plus 5 hours working in an assigned department (schedule to be arranged between the student and supervising staff). Interns may be assigned to the following departments: curatorial, academic programs, museum education, development/external relations, registrar/collections management, or communications/marketing. NOTE: only one student each semester will be assigned to the curatorial department.
Not sure which department is right for you? Find out more.
Students are evaluated on their work in their assigned departments, participation in the weekly seminar, and the completion of short, written assignments: a blog post, artwork spotlight, and exhibition analysis. Grades are assigned by the supervising staff in consultation with the Academic Program Coordinator.
To apply for the internship send a resumé and cover letter with a statement of interest, including first and second choices for departments and how a museum internship furthers your career goals, to Marianne Wardle, Andrew W. Mellon Coordinator of Academic Programs (email@example.com). Students will be interviewed by the pertinent museum department, and if selected will be given a permission number to enroll.
SUMMER INTERNSHIPS IN MUSEUM STUDIES
Duke students can apply for paid internship positions or funds to support internships at other museums:
- Two funded positions for students to work at the Nasher Museum
- One funded internship at the Peggy Guggenheim Collection in Venice, Italy
- Two museum studies grants for students taking unpaid internships elsewhere
- One museum studies grant funded by the Vice Provost for the Arts
Note: The deadline for the 2014 Peggy Guggenheim Collection internship is November 6, 2013. Information and deadlines for all other 2014 internships will be posted later this semester.
VOLUNTEERING AT THE NASHER MUSEUM
Volunteer opportunities at the Nasher Museum are open to those aged 16 years and older.
The museum does not have a volunteer coordinator on staff, therefore volunteer requests are handled exclusively via e-mail.
Volunteer opportunities include, but are not limited to:
- Helping children with craft projects during our free Family Days
- Staffing the information desk on our free Thursday evenings
- Representing the museum at local festivals and fairs
- Stuffing envelopes
- Data entry
- Miscellaneous office support
Please join the Nasher volunteers e-mail listserv to receive updates on volunteer opportunities. Send an e-mail to firstname.lastname@example.org with “subscribe nasher-volunteers” in the subject (not the body) of the e-mail (without the quotation marks).
When volunteers are needed, announcements will be made via e-mail through the listserv and you will be asked to directly contact the appropriate museum staff member.