Jobs

Essential Duties

• Work closely with other Museum security staff to implement and maintain Museum security procedures, including fire/life safety protocols and medical incidents.
• Ensure all Museum visitors adhere to Museum protocols and policies by circulating through scheduled posts.
• Maintain an alertness for suspicious activities (vandalism, theft), responding promptly to incidents and writing incident reports when necessary.
• Provides excellent customer service while assisting visitors and staff by providing information and answering questions.
• Assist with Museum opening and closing procedures and operating security video monitoring system.
• Assist in working after hours events as needed.
• Attend training and development sessions as assigned.
• Perform additional duties as assigned.

Preferred Qualifications

• Strong desire to interact with the public and assist visitors from diverse backgrounds, being courteous, professional, patient, and respectful at all times.
• Must be reliable, responsible, dependable and able to fulfill obligations.
• Excellent communication skills with the ability to clearly speak and understand the English language (bi-lingual a plus).
• Observant with the ability to exercise initiative and judgement in performing duties.
• Excellent verbal and written communications skills, with the ability to complete clear, concise, and accurate incident reports and other documentation.
• Must be able to understand and utilize basic computer applications including Microsoft Office Suite (Word, Excel, Outlook).
• Ability to walk and stand for long periods of time and to climb stairs. Ability to work days and assist in late night, weekend and holiday coverage.
• Minimum of 1-year related experience and/or training in security or museum-oriented field. Previous security experience in a museum environment preferred.

Minimum Qualifications

• Education
  Work requires communication and comprehension skills normally acquired through a high school education.
• Experience
  Minimum of 2 years related experience and/or training in a customer service oriented field. Previous security experience in a public environment preferred.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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Academic Initiatives

• This public facing position will monitor classes and appointments in all of storage facilities, engaging with visitors in a professional and courteous manner.
• Assess course syllabi, make object selections, and research artworks in preparation for class visits.
• Properly set up display artworks for appointments in all of the viewing spaces and remove at the close of these appointments.
• Facilitates viewing and discussion sessions for undergraduate and graduate classes and individual study appointments.
• Work with the curators and other staff to schedule, coordinate and document all non-staff visitors, including faculty, students, and outside scholars, to art storage areas.
• Provide instructions to visitors regarding study storage guidelines and policies at the start of class and study appointments.
• Responsible for the safe handling and movement of artwork in Study Storage classrooms and all storage areas.
• Create a digital log of study storage visitors and classes and track use of artworks accordingly in museum database system.

Registrar

• Assist with planning, coordinating logistical needs, and tracking movement of art in the collections management system.
• Assist Preparators, Registrars, Curators and Photographer with pulling and putting away artwork in storage and helping with any art handling needs.
• Assist Associate Registrar with processing image files from photographer and sharing the collection online.
• Responsible for the care and management of the Nasher Museum’s analog image media (transparencies, slides, negatives, etc.)
• Process third-party image requests and seek copyright permissions for collection objects.
• Request non-exclusive licenses.
• Provide image caption information.
• Assist Registrars with other duties as needed.

Requirements and Qualifications

• Bachelor’s degree in in art history, arts administration, museum studies or related field
• Minimum of two years’ work experience
• Experience handling works of art
• Knowledge of standard museum policy and procedures according to AAM standards
• Strong organization skills and ability to multi-task and meet deadlines
• Ability to work independently and as part of a team
• Excellent computer skills, including experience with collections database systems, preferably TMS

Preferred

• Master’s degree in art history, arts administration, museum studies or related field
• Experience teaching in the museum or classroom; with university students preferred
• Knowledge of professional good practices in museum registration techniques, both manual and electronic

Mission Statement

The Nasher Museum of Art at Duke University promotes engagement with the visual arts among a broad community including Duke students, faculty, and staff, the greater Durham community, the Triangle region, and the national and international art community. The museum is dedicated to an innovative approach, and presents collections, exhibitions, publications, and programs that attain the highest level of artistic excellence, stimulate intellectual discourse, enrich individual lives, and generate new knowledge in the service of society. Drawing on the resources of a leading research university, the museum serves as a laboratory for interdisciplinary approaches to embracing and understanding the visual arts.

Equal Opportunity Employer

Duke University & The Nasher Museum of Art prohibits discrimination and harassment, and provides equal employment opportunity without regard to race, color, religion, national origin, disability, veteran status, sexual orientation, gender identity, sex, age, or genetic information.

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Position Description

Part time (24 hours a week) position at the Nasher Museum Information Desk. Ability to work a flexible schedule including late nights, weekends, holidays and special/after-hour events as needed. Apply online.

Responsibilities

• Perform daily opening and/or closing procedures
  • Ensure the galleries and front desk is stocked with supplies and forms.
  • Record daily admissions
• Provide a welcoming introduction to the museum and offer friendly, informed customer service
  • Take initiative to converse with visitors about the museum, events, and exhibitions
  • Inform visitors of museum policies
  • Offer hands-on assistance to special needs or handicapped visitors
  • Address visitors/staff in a professional, respectful manner
  • Process tours and direct groups when needed
  • Handle phone inquiries and direct to the appropriate staff person, as needed
  • Process memberships and encourage visitor support
• Follow staff policies and daily operational procedures
  • Check staff calendar updates, tour notes, and event notifications each shift
  • Arrive promptly for all shifts
  • Notify manager as directed for requested time off
• Participate in educational, exhibition, and staff opportunities
  • Attend staff trainings and new exhibition trainings
  • Research artists, read prepared materials, shadow a group tour etc.
  • Promptly assist senior staff members with tasks, as needed
• Perform other related duties incidental to the work described herein.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Qualifications

• Organizational and problem-solving skills needed
• Strong customer service/hospitality experience
• Excellent interpersonal and communication skills required with the ability to clearly speak and understand the English language
  • Bi-lingual a plus
• Ability and eagerness to work with diverse audience/staff
• Ability to lead by example
• A background or experience with Art History or Visual Arts preferred.
• Experience using personal computers with a strong knowledge of Microsoft Windows and Windows applications.
• Basic data entry skills: Verify written information against existing records and make basic arithmetical calculations. Tabulate and post data in record book, copy data and assist in the compilation of records or reports.
• The scope of this position requires weekday and weekend workdays.
  • Ability to work in late night, weekend, holiday and after-hour events as needed.

Education/Training

Work requires communication and comprehension skills normally acquired through a high school education.

Mission Statement

The Nasher Museum of Art at Duke University promotes engagement with the visual arts among a broad community including Duke students, faculty, and staff, the greater Durham community, the Triangle region, and the national and international art community. The museum is dedicated to an innovative approach, and presents collections, exhibitions, publications, and programs that attain the highest level of artistic excellence, stimulate intellectual discourse, enrich individual lives, and generate new knowledge in the service of society. Drawing on the resources of a leading research university, the museum serves as a laboratory for interdisciplinary approaches to embracing and understanding the visual arts.

Equal Opportunity Employer

Duke University & The Nasher Museum of Art prohibits discrimination and harassment, and provides equal employment opportunity without regard to race, color, religion, national origin, disability, veteran status, sexual orientation, gender identity, sex, age, or genetic information.

APPLY ONLINE